Paypal is the preferred payment method. Most of our products have a 30 day satisfaction guarantee or your money back. Most packages will arrive FedEx or UPS and will be provided a tracking number once the item ships. Most of the items we sell ship within 1-4 business days however, some products do take a little bit more time to ship. If a product you ordered is going to take longer then average to ship I will personally let you know and I will still provide a tracking number when it does ship. Payment is required before shipping and all returns will be required to be in the original packaging and condition as it was when it was received by you.