4 place - 20 pc settings - Taihei China, Springtime pattern #1

About QualityAuctions

We will have both NEW & Used items listed for Sale. Each listing will state if it is New or Used and it should also say if the item can be returned or exchanged. Each item should state if it cannot be returned and why. If a listing does not have the specific information pertaining returns, you will need to send a request asking for specific information. When a listing does not contain information pertaining to returns, it probably cannot be returned.

The items we list could be: SALE, OVERSTOCKED, CLEARANCE or DISCONTINUED items. The discontinued items will not have a refund policy. Our buyers are very important to us and we do our best to find quality items.

In November of 09 I closed an online store that I had at a different website. I had POWERSELLER status and my feedback rating was 99.2% positive. I closed that store due to the website owner abusing their power, and because of fee increases that I would have had to pass on to my buyers.

Refunds

Each listing should give the refund/return policy with in the description. If there is no information listed, it usually means the item cannot be returned. Please send us a request for return/refund information if it is not stated.

If the listing states the item can be returned you will need to follow the instructions on returns. If an item states that it can only be returned if it has NOT been opened then do not try to return it if it has been opened. The buyer would be responsible for any additional shipping.

1. Contact Jeanie @ 208-908-7951 or e-mail @ qualityauctions2@gmail.com and state that you wish to return the item and why.

2. Return the item no later than the timeframe that was listed. If it says 15 days that means you have 15 days from the date you received the item to return it.

3. Use the return shipping address that we give you when you contact us (do not return to any address found on paperwork in the box unless it says blujay.com /Jeanie Porter).

4. DO NOT FOLLOW THE INVOICE'S INSTRUCTIONS. The invoice that was included with your purchase is from the supplier and not from us. Since it is not our invoice the instructions could be wrong. However, the invoice does need to be returned with. In order to receive a refund the item(s) must be returned in the same condition it was shipped. It also needs to be packaged the same way and all paperwork that was included with the item(s) must be returned.

5. The buyer must contact us to get the return shipping information.

6. Buyers are responsible for all shipping costs and for a restocking fee of no less than 10%.

Shipping

Most items are shipped using UPS, FedEx or USPS. We do not make a profit on shipping. We charge what the supplier charges.

If you have a question pertaining to the Shipping Cost, please e-mail us @ qualityauctions2@gmail.com prior to making a purchase.

We are not able to ship outside of the USA or to any PO BOX, APO/FPO, Alaska or Hawaii locations.

Payment

Your payment is due at time of purchase. We accept PayPal and Google checkout (Visa, MC & Amex) as payment. If you need any help you can either e-mail us or call 208-908-7951 (Jeanie).

The inventory on the majority of our items is very limited. Occasionally the item has sold out. If this happens we will notify you and refund any money we have received. This can happen even if the item shows several still in stock.

DELIVERY TIME:

QualityAuctions is not responsible for the time it takes any shipper to deliver your purchase. We are only responsible for processing your purchase and making sure that either USPS, UPS, or FedEx receives it for delivery to you.

Processing usually takes anywhere from 24 hours to 3 business days. (If we have the item at our location it will take longer. I am bedridden and have to have my husband do this for me after he gets off work).

We will contact you with Tracking or delivery Confirmation as soon as it is in the system & we receive it. The tracking info will allow you to know when you are going to receive your parcel. The Confirmation number will let the seller know when the buyer received the parcel and it also helps